NT
Nontombi T
1 reviews | Active since Jul 2019
11 Oct 2020, 19:22
********** claim
I received an sms that my medical aid was used at Specsavers in Kagiso. I called you guys to stop the payment because that was not me. I was promised it will be done within 2-3 working days. Still today it has not been reversed and the only thing I got the claim has been paid even though I called immediately. Discovery i want my money back.
Its so funny thay you guys are busy with my query and am not getting any feedback. Am the one doing the calls . This is pathetic service. I hate the day I joined this medical aid. I have never been to SpecSaver Kagiso and i submitted the forms . I want my money please.
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
12 Oct 2020, 07:18Dear Nontombi T
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply12 Oct 2020, 07:18
Official
Dear Nontombi T
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
12 Oct 2020, 13:05Dear Nontombi T
We have contacted you and addressed your concern.
Regards
Discovery Health Servicing Team
Discovery Health's reply12 Oct 2020, 13:05
Official
Dear Nontombi T
We have contacted you and addressed your concern.
Regards
Discovery Health Servicing Team
