NT
Nontombi T

1 reviews | Active since Jul 2019

11 Oct 2020, 19:22

********** claim

I received an sms that my medical aid was used at Specsavers in Kagiso. I called you guys to stop the payment because that was not me. I was promised it will be done within 2-3 working days. Still today it has not been reversed and the only thing I got the claim has been paid even though I called immediately. Discovery i want my money back.

Its so funny thay you guys are busy with my query and am not getting any feedback. Am the one doing the calls . This is pathetic service. I hate the day I joined this medical aid. I have never been to SpecSaver Kagiso and i submitted the forms . I want my money please.

0
Replies (2)
Discovery Health
Discovery Health's reply12 Oct 2020, 07:18
Official
Dear Nontombi T

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply12 Oct 2020, 13:05
Official
Dear Nontombi T

We have contacted you and addressed your concern. 

Regards 
Discovery Health Servicing Team