LM
Lucky M

1 reviews | Active since Mar 2019

11 Mar 2019, 15:55

********** Activities Promoted by Discovery Health

I am extremely disappointed not to mention appalled at how Discovery Health conducts its business, I find out that my daughter has been added onto your medical scheme, how is that possible when my daughter is still an active member on my CAMAF medical scheme.

I was not contacted to be advised of this information and my medical scheme was not contacted as well. Now Discovery, when someone adds a member, do you not check their medical records or do you condone this ********** act, how do you fail to conduct simple background checks on your members, whose then ********ly liable when a claim has been made and is charging on both medical aids, where is your forensic department when people are able to submit incorrect information and they accept it. It then means customer information is compromised.

Please contact me ASAP as I am really disgusted by such ********** acts that are promoted by big companies

0
Replies (2)
Discovery Health
Discovery Health's reply12 Mar 2019, 07:28
Official
Dear luckymasondo1

Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.

Regards
Discovery Health Servicing Team 


Discovery Health
Discovery Health's reply13 Mar 2019, 12:56
Official
 
Dear luckymasondo1 
 
Please check your emails for feedback from us. 

Regards
 Discovery Health Servicing Team