1 reviews | Active since Nov 2016

09 Nov 2016, 15:03

*****

<p>It is ******* to have one person on two memberships on medical aid, well.That is what Discovery did.It was for a period of over a year, and no one is willing to make good of the situation.The only erson is a normal Represententive.I have stated many times for Management to Contact me, Yet guess what no answer from them.This is totally unacceptable.and *******!!i have been kind enough to be nice about it but i just got another email stating i owe them R6900.Ridicilous, i have mailed them and no reply.I want to speak to top Management but they will not allow you to, the only person you can speak to is a Team Leader.This a=After begin a Member for almost 12 Years!!!</p>

0
Replies (2)
Discovery Health
Discovery Health's reply10 Nov 2016, 15:08
Official

Dear nic-horak

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regrads
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply11 Nov 2016, 14:43
Official

Dear nic-horak

We have been in touch with you to answer your comments.

Regards
Heelan