GR
Garth R
1 reviews | Active since May 2010
05 Mar 2015, 11:34
Forced to use supplier - at additional cost
Discovery have once again forced me to use a different supplier namely MedXpress for my chronic medication or pay a 20% levy on my medication. Now I have to forward my scripts to them via registered mail at an additional cost of R40.00 which at this stage I can ill afford. The other option is to hand deliver the script to Sandton, as I have no means of getting there, I have to use the registered mail option.
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Discovery Health's replyOfficial
06 Mar 2015, 13:23Hello garthrehb,
Thank you for your comment.
We confirmed that our MedXpress Team has been in contact with you and resolved your query. They confirmed that a process has been put in place so that you do not incur additional costs in having your medication order processed.
Thank you for allowing the team to assist with your query.
Kind regards
Jashvir
Thank you for your comment.
We confirmed that our MedXpress Team has been in contact with you and resolved your query. They confirmed that a process has been put in place so that you do not incur additional costs in having your medication order processed.
Thank you for allowing the team to assist with your query.
Kind regards
Jashvir
Discovery Health's reply06 Mar 2015, 13:23
Official
Hello garthrehb,
Thank you for your comment.
We confirmed that our MedXpress Team has been in contact with you and resolved your query. They confirmed that a process has been put in place so that you do not incur additional costs in having your medication order processed.
Thank you for allowing the team to assist with your query.
Kind regards
Jashvir
Thank you for your comment.
We confirmed that our MedXpress Team has been in contact with you and resolved your query. They confirmed that a process has been put in place so that you do not incur additional costs in having your medication order processed.
Thank you for allowing the team to assist with your query.
Kind regards
Jashvir