HA
Hendrik A

1 reviews | Active since Apr 2022

29 Aug 2023, 20:29

Forced to phone even if emigrated

You're essentially forcing me to log a complaint since you don't allow people to send emails for general admin (terrible for accessibility). I emigrated and I'm not going to spend money to phone Discovery health (my old number is also discontinued so you can't phone me). Please cancel my medical aid and vitality ASAP and confirm the last day of cover.

0
Replies (2)
Discovery Health
Discovery Health's reply30 Aug 2023, 06:42
Official
Dear Hendrik A

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply30 Aug 2023, 10:58
Official
Dear Hendrik A

We’ve responded to your concern on email. 
   Regards Discovery Health Servicing Team