1 reviews | Active since Mar 2015
***** for the rich and sick suffer
Discovery is the worse health cover I experienced, I have been with them 27 years on and off, with very minimal requirements for health cover. In 2020 they removed me from the medical stating I didn’t disclose a condition that was not diagnosed and only in 2023 when I attempted to join them again because my company was aligned with Discovery, I was forced to attain cover. On acceptance, the so called diagnosis that they removed for was wavered only after I proved the test results that I paid cash for. Then I rejoined them and I visited my doctor for my BP monitoring and medication was changed due to complications with the previous meds. Upon discussion I advised my Dr that I am experiencing side effects of the pill and she suggested I go in for a scope just to rule out some conditions. When I requested authorisation, I was accused of not disclosing a medical condition. They then diagnosed me with oesophageal disease without any scope or scans. How can a medical aid give you a condition that was not clarified by a certified physician. I have spent more money for a second opinion and my doctor suggested a screening and they rejected that. I am suffering daily and they debit my account and refuse to return my funds because they believe I had cover. However not to mention that when their admin department took a month to convert my cover from company to person they suspended the cover for that month and then asked me to repay the month that I didn’t have cover. These large corporations think people are numbers to increase their revenue. This is one platform I will be raising this issue, I plan on making this matter heard.
