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Baheya A

1 reviews | Active since Oct 2017

20 Mar 2025, 12:17

Follow up on my previous post on Contiuation of Benefits

Thanks Discovery has indeed reached out to me,but nothing has been resolved yet.

I have left messages for the person who made contact with me on Tuesday to call me back yesterday because Authorization for an op was declined.I don't want to mention the name here .

I have now also learnt from my Doctor that my Chronic Meds have been blocked due to the waiting period. How, when I was told no waiting period on Chronic Meds and Emergencies ?

I am crying...I have no more strength to fight .... My reponse to the previous post is blocked so I have to continue with a new review..Help please someone with a positive answer.this time.

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Replies (2)
Discovery Health
Discovery Health's reply20 Mar 2025, 12:28
Official
Dear Baheya A

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply31 Mar 2025, 15:58
Official
Dear Baheya A

Please check your emails for final feedback from us.

Regards 
Discovery Health Servicing Team