RR
Rodney R
1 reviews | Active since Aug 2018
14 Apr 2024, 11:27
Flu vaccine rejected
Went to Pharmacy on Sunday & was rejected for my annual flu vaccine . Every year I do mine in April with my wife . My wife's was approved & mine was rejected . What a horrible medical aid Discovery is .
Helpful (0)
Replies (18)0
Replies (18)
Discovery Health's replyOfficial
15 Apr 2024, 07:22Dear Rodney R
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply15 Apr 2024, 07:22
Official
Dear Rodney R
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
RR
Rodney R's updateReviewer Update
17 Apr 2024, 07:42Today is Wednesday . 3rd day since my incident at the pharmacy . No urgency in sorting out my claim . Discovery claimed I had no chronic conditions . I've been on chronic medication for years . Every year I get The annual flu vaccine . This year no vaccine for me . How ridiculous that a company with discovery's experience can't see that they have messed up . No apologies from their side .
RR
Rodney R's update17 Apr 2024, 07:42
Reviewer Update
Today is Wednesday . 3rd day since my incident at the pharmacy . No urgency in sorting out my claim . Discovery claimed I had no chronic conditions . I've been on chronic medication for years . Every year I get The annual flu vaccine . This year no vaccine for me . How ridiculous that a company with discovery's experience can't see that they have messed up . No apologies from their side .
RR
Rodney R's updateReviewer Update
18 Apr 2024, 11:11Today is Thursday . 4th day after incident .
Still no response from Discovery .
How disgusting from the biggest medical aid .
I still don't have my flu vaccine .
I wonder how much time they need to fix their error .
So dissapointing
Still no response from Discovery .
How disgusting from the biggest medical aid .
I still don't have my flu vaccine .
I wonder how much time they need to fix their error .
So dissapointing
RR
Rodney R's update18 Apr 2024, 11:11
Reviewer Update
Today is Thursday . 4th day after incident .
Still no response from Discovery .
How disgusting from the biggest medical aid .
I still don't have my flu vaccine .
I wonder how much time they need to fix their error .
So dissapointing
Still no response from Discovery .
How disgusting from the biggest medical aid .
I still don't have my flu vaccine .
I wonder how much time they need to fix their error .
So dissapointing
RR
Rodney R's updateReviewer Update
18 Apr 2024, 16:03No reply from Discovery yet .
Pathetic to deal with this company .
Now Thursday 18th April .
No communication whatsoever .
Pathetic to deal with this company .
Now Thursday 18th April .
No communication whatsoever .
RR
Rodney R's update18 Apr 2024, 16:03
Reviewer Update
No reply from Discovery yet .
Pathetic to deal with this company .
Now Thursday 18th April .
No communication whatsoever .
Pathetic to deal with this company .
Now Thursday 18th April .
No communication whatsoever .
Discovery Health's replyOfficial
18 Apr 2024, 17:04Dear Rodney R
Please check your emails for final feedback from us.
Regards Discovery Health Servicing Team
Please check your emails for final feedback from us.
Regards Discovery Health Servicing Team
Discovery Health's reply18 Apr 2024, 17:04
Official
Dear Rodney R
Please check your emails for final feedback from us.
Regards Discovery Health Servicing Team
Please check your emails for final feedback from us.
Regards Discovery Health Servicing Team
RR
Rodney R's updateReviewer Update
18 Apr 2024, 18:18I'm now being told that it will take Discovery 30 days to sort out my flu vaccine .
I was promised 2 to 3 days .
How disappointing to read that .
I was promised 2 to 3 days .
How disappointing to read that .
RR
Rodney R's update18 Apr 2024, 18:18
Reviewer Update
I'm now being told that it will take Discovery 30 days to sort out my flu vaccine .
I was promised 2 to 3 days .
How disappointing to read that .
I was promised 2 to 3 days .
How disappointing to read that .
RR
Rodney R's updateReviewer Update
19 Apr 2024, 10:07What takes 30 days to process my annual flu vaccine . Normally 2 to 3 days .
No explanation was given
No explanation was given
RR
Rodney R's update19 Apr 2024, 10:07
Reviewer Update
What takes 30 days to process my annual flu vaccine . Normally 2 to 3 days .
No explanation was given
No explanation was given
Discovery Health's replyOfficial
19 Apr 2024, 12:40Dear Rodney R
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply19 Apr 2024, 12:40
Official
Dear Rodney R
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
23 Apr 2024, 11:27Dear Rodney R
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Discovery Health's reply23 Apr 2024, 11:27
Official
Dear Rodney R
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
RR
Rodney R's updateReviewer Update
06 Jan 2025, 02:32Once again fir this year 2025 I don't have annual vaccine benefit .
I wonder what the excuse will be this year .
Discovery can never get it right .
I wonder what the excuse will be this year .
Discovery can never get it right .
RR
Rodney R's update06 Jan 2025, 02:32
Reviewer Update
Once again fir this year 2025 I don't have annual vaccine benefit .
I wonder what the excuse will be this year .
Discovery can never get it right .
I wonder what the excuse will be this year .
Discovery can never get it right .
Discovery Health's replyOfficial
18 Feb 2025, 07:41Dear Rodney R
Thank you for taking time to give us your feedback. We have previously been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Thank you for taking time to give us your feedback. We have previously been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply18 Feb 2025, 07:41
Official
Dear Rodney R
Thank you for taking time to give us your feedback. We have previously been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Thank you for taking time to give us your feedback. We have previously been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
RR
Rodney R's updateReviewer Update
11 Apr 2025, 05:04Ii went to my Pharmacy on Thursday 9th April 2025 for my annual flu vaccine .
Surprise surprise my flu vaccine was approved by Discovery .
Thanks Discovery .
No issues thus year .
Surprise surprise my flu vaccine was approved by Discovery .
Thanks Discovery .
No issues thus year .
RR
Rodney R's update11 Apr 2025, 05:04
Reviewer Update
Ii went to my Pharmacy on Thursday 9th April 2025 for my annual flu vaccine .
Surprise surprise my flu vaccine was approved by Discovery .
Thanks Discovery .
No issues thus year .
Surprise surprise my flu vaccine was approved by Discovery .
Thanks Discovery .
No issues thus year .
RR
Rodney R's updateReviewer Update
11 Apr 2025, 05:07Incorrect date .
Should be the 10th
Should be the 10th
RR
Rodney R's update11 Apr 2025, 05:07
Reviewer Update
Incorrect date .
Should be the 10th
Should be the 10th
Discovery Health's replyOfficial
11 Apr 2025, 11:38Dear Rodney R
Thank you for taking time to give us your feedback.
Regards Discovery Health Servicing Team
Thank you for taking time to give us your feedback.
Regards Discovery Health Servicing Team
Discovery Health's reply11 Apr 2025, 11:38
Official
Dear Rodney R
Thank you for taking time to give us your feedback.
Regards Discovery Health Servicing Team
Thank you for taking time to give us your feedback.
Regards Discovery Health Servicing Team
RR
Rodney R's updateReviewer Update
17 Apr 2025, 12:06My doctor prescribe a blood pressure machine .
Refuse to pay .
R4700 is allocated for devices
Refuse to pay .
R4700 is allocated for devices
RR
Rodney R's update17 Apr 2025, 12:06
Reviewer Update
My doctor prescribe a blood pressure machine .
Refuse to pay .
R4700 is allocated for devices
Refuse to pay .
R4700 is allocated for devices
Discovery Health's replyOfficial
24 Apr 2025, 13:53Dear Rodney R
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Discovery Health's reply24 Apr 2025, 13:53
Official
Dear Rodney R
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
RR
Rodney R's updateReviewer Update
24 Apr 2025, 13:56Yes . Discovery is always right .
Make lot of profits but not prepared to assist me because of my plan .
Pensioners . Doctor want me to measure blood pressure everyday .
Shame on you DISCOVERY
Make lot of profits but not prepared to assist me because of my plan .
Pensioners . Doctor want me to measure blood pressure everyday .
Shame on you DISCOVERY
RR
Rodney R's update24 Apr 2025, 13:56
Reviewer Update
Yes . Discovery is always right .
Make lot of profits but not prepared to assist me because of my plan .
Pensioners . Doctor want me to measure blood pressure everyday .
Shame on you DISCOVERY
Make lot of profits but not prepared to assist me because of my plan .
Pensioners . Doctor want me to measure blood pressure everyday .
Shame on you DISCOVERY
Discovery Health's replyOfficial
30 Apr 2025, 08:23Dear Rodney R
Thank you for taking time to give us your feedback. We have previously been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Thank you for taking time to give us your feedback. We have previously been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Discovery Health's reply30 Apr 2025, 08:23
Official
Dear Rodney R
Thank you for taking time to give us your feedback. We have previously been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Thank you for taking time to give us your feedback. We have previously been in touch with you to answer your comments.
Regards Discovery Health Servicing Team