Flexicare -

Hi, 2 days ago I sent a DM on X (Twitter) requesting that you add 3 people on my medical insurance, the response i received was that i would get a call... this morning, I followed up, and the response is or was "the turn around time for Flexicare referrals is 2-3 working days". While this is unacceptable in 2024 to wait for so long for just a response, I am unable to proceed with you because I need to submit the policy to my HR so that they can capture it today. If you are unable to help today by 15:00, cancel the whole thing, I will get a quote from a bunch of your competitors who will without a doubt respond within 2 hours compare to your 3 working days. So you literally have until the end of today or cancel this completely.