BW
Brett W

1 reviews | Active since Nov 2017

13 Jul 2020, 09:34

Flat out ignored.

I have now emailed Discovery Health twice with no response. You sent me an SMS telling me to call you regarding a claim, and being unable to contact me. You haven't tried. No emails, no calls and no SMSs - and there is no chance I'm spending my money phoning a call center.

I emailed you you last week Tuesday morning asking what the above was about- no response.

I again emailed you Fiday morning - no response.

So here we are again on hellopeter.

0
Replies (2)
Discovery Health
Discovery Health's reply13 Jul 2020, 10:09
Official
Dear Brett W

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team


Discovery Health
Discovery Health's reply20 Jul 2020, 17:33
Official
Dear Brett W We have been in touch with you to answer your comments.
Regards 
Discovery Health Servicing Team