PR
Paul R

1 reviews | Active since Oct 2024

19 Nov 2024, 17:36

fixing the problem halfway

why would discovery health approve a medical procedure and not willing to pay for the physio because my plan only covers in hospital but the rehab is part of the procedure, so they only fixed me half way, always a problem with codes aswell, its been a tough couple of months with discovery, u in pain because of the operation and u still have to worry about physio bills that's not paid.

0
Replies (2)
Discovery Health
Discovery Health's reply20 Nov 2024, 06:42
Official
Dear Paul R

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply21 Nov 2024, 15:35
Official
Dear Paul R

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team