FR
Frans R

1 reviews | Active since Jul 2011

29 Aug 2025, 14:50

First deduction on waiting First Contribution the sart of period of 3 month waiting period

I have sent several notification emails this morning about this this morning i received no reply so i'm assuming this is in order I was requesting my first installment the beginning of my waiting period te be deducted on the 24th of September, my membership isn't active yet other funds like Momentum only start deductions once the membership is active after the waiting period has passed. I'm requesting the same if possible. I informed discovery in advance there will be no funds for deduction now. 1 St of September but i received no reply. The deduction will go off there will be no funds. I'm not paying a double installment to catch up arrears my salary will never allow this

0
Replies (5)
FR
Frans R's update29 Aug 2025, 18:51
Reviewer Update
No reply since this morning
FR
Frans R's update30 Aug 2025, 14:08
Reviewer Update
No reply
Discovery Health
Discovery Health's reply01 Sept 2025, 08:21
Official
Dear Frans R

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team


FR
Frans R's update01 Sept 2025, 21:15
Reviewer Update
The debit order went off went back unpaid i notified Discovery as per the communication on then29th HelloPeter complaint
Discovery Health
Discovery Health's reply03 Sept 2025, 18:14
Official
Dear  Frans R

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team