Finding ways to delay reimbur*****t - call center run arround

<p>I have always had good service and have had claims settled with ease.</p> <p> </p> <p>My recent experience has and still is nightmarish.</p> <p> </p> <p>A claim for dental work amounting to ZAR14.578 was submitted and only ZAR 5.300 will be paid back to me. Reason provide is that tooth nr are not supp****. On resubmitting and speaking to a consultant, who has the claim in hand and can verify the detail, I am requested to re-email it as it should be mailed to claim adjustment and not claims, as this can not be processed.</p> <p> </p> <p>Really???</p> <p> </p> <p> </p>