1 reviews | Active since Nov 2024
Finding out they're ****ming you is the only Discovery you'll make here.
Discovery Health is by far the worst company I have ever had the disservice of working with. Me and my partner have only been using their services for a bit more than a month and they have already shown us how little they care about customer service and how much their priorities lie in getting a quick buck. After an emergency room visit, which we were explained to as being part of our medical plan, and unnecessary scans by a doctor's request, one who refuses to listen to their patients, our medical bill has only been piling up and Discovery refuses to pay any of it. They have multiple excuses and absurd explanations that they use to absolve them of paying any of your costs and they attempt to pay everything they can possibly slip past you with your Medical Savings Account which is a measly 10% of whatever you pay a year, which in the grand scheme of things, covers nothing significant. Not only that, but the customer service has been absolutely disappointing, there are no attempts to assist you or even keep you as a client. Even though we've had no attempt from them to help us pay for our medical bills, and practically receiving nothing back for our very high membership fee, they still expect us to pay them on the end of the month. They don't care about you and considering that people are paying them to have control of their HEALTH, their lack of care indicates their untrustworthiness. Don't trust the hype behind this company or any of its services. It uses the illusion of "rewards" to get your attention, but when it gets to a moment where you really need the services that you're paying for, you'll be left in the dust and those rewards are worth nothing but a serotonin boost. To anyone who is considering this company, don't. You're better off finding a different provider who could help you in an emergency and pay for daily medical expenses yourself. Don't get ****med out of your money.
