LS
Leon S

1 reviews | Active since Sept 2019

13 Jan 2020, 12:17

Finallly reimbursed.

I lodged an issue with Discovery in 2018 about being incorrectly charged on my hospital plan. They disputed my claim but after a negative rating on Hellopeter they contacted me and re-opened the case. After much conversation and deliberation we stopped short of an ombud intervention. I am happy to announce that I was fully reimbursed. I proves that every mistake can be rectified.

0
Replies (2)
Discovery Health
Discovery Health's reply13 Jan 2020, 13:33
Official
Dear Leon S

Thank you for your positive feedback. Regards
 Discovery Health Servicing Team
LS
Leon S's update13 Jan 2020, 13:34
Reviewer Update
It is a pleasure.