Final straw at Discovery.

This is my third attempt at hellopeter. Regarding the dismal level of attention by the "Billing Department" Discovery. Discovery paid R647.80 for dental service in error. Dental service is not included on my medical health contract. I paid this invoice 10 months (as a invoice directed to me personally by the service provider) in full (Proof of payment by service provider sent to Discovery). Discovery was refunded by the service provider. Discovery requires a refund from me, whilst I paid the invoice in full. This elementary issue could not be solved during this unfortunate period of time, despite numerous calls, emails and proof of payment sent to Discovery. I decided to call it a day and forward the payment (and proof of payment by the bank) to Discovery in the hope they might see the light sometime in future (Requested a refund ). Finally I had enough of Discovery. Never say never again, but in this case - never. Thank you to "Hellopeter" for the opportunity to share with the public my sobering experience at Discovery. Regards. J L Viljoen.