MX
Marylee X

1 reviews | Active since Dec 2016

29 May 2020, 20:39

Fight everytime there is a claim.

Every-time we submit a claim it is a fight for Discovery to pay out. I feel like discovery will only ever pay out if you follow up several times. It is tiring dealing with discovery health. I am still waiting for a claim to be paid out, discovery do not respond to emails despite their response saying they would respond within 2-3 days.

0
Replies (3)
Discovery Health
Discovery Health's reply01 Jun 2020, 08:21
Official
Dear Marylee X We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply03 Jun 2020, 11:39
Official
Dear Marylee X Please check your emails for feedback from us. Regards
Discovery Health Servicing Team
MX
Marylee X's update13 Jun 2020, 09:56
Reviewer Update
Thank you for responding and helping trying to resolve the matter.