LT
Lungelwa T

1 reviews | Active since Nov 2016

16 Nov 2016, 14:20

Feeling helpless because they just don't care

<p>I have been trying to receive authorization from discovery and all that is said to be outstanding is a PMA form from my GP. My GP won't submit this because Discovery has defaulted on previous payments to said GP. I feel it extremely unfair that my health should be conpromised because of a financial tug of war between my GP and discovery. I have called countless times have sent countless emails to no avail </p>

0
Replies (2)
Discovery Health
Discovery Health's reply16 Nov 2016, 14:41
Official

Dear LungelwaTshongwe1

We saw your comment and understand your frustration.

We are investigating your query and we will contact you shortly.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply23 Nov 2016, 11:10
Official

Dear LungelwaTshongwe1

We have been in touch with you to answer your comments. Please contact us if you have any other concerns.

Regards
Cornelius