TO
Taryn-Lee Olivier
1 reviews | Active since Nov 2015
02 Nov 2015, 18:16
Feedback would be nice
I phoned discovery call centre to make sure that they will cover my scans. The lady said that it will first be pulled from my savings and the rest they will cover i wont have to pay in.....yet i got a bill now from the hospital that i havr to pay in. I sent two emails to the claims about this with no feedback....
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Discovery Health's replyOfficial
12 Nov 2015, 16:09Hello Hope4SA,
Thank you for your comment.
We cover for x-rays done out of hospital from your medical savings account up to 100% of the Discovery Health Rate as long as there are funds available. We confirmed that the correct information was provided to you by the consultant and the claim has paid accordingly.
We're sorry that we could not provide you with a more favourable outcome.
Regards
Annelize
Thank you for your comment.
We cover for x-rays done out of hospital from your medical savings account up to 100% of the Discovery Health Rate as long as there are funds available. We confirmed that the correct information was provided to you by the consultant and the claim has paid accordingly.
We're sorry that we could not provide you with a more favourable outcome.
Regards
Annelize
Discovery Health's reply12 Nov 2015, 16:09
Official
Hello Hope4SA,
Thank you for your comment.
We cover for x-rays done out of hospital from your medical savings account up to 100% of the Discovery Health Rate as long as there are funds available. We confirmed that the correct information was provided to you by the consultant and the claim has paid accordingly.
We're sorry that we could not provide you with a more favourable outcome.
Regards
Annelize
Thank you for your comment.
We cover for x-rays done out of hospital from your medical savings account up to 100% of the Discovery Health Rate as long as there are funds available. We confirmed that the correct information was provided to you by the consultant and the claim has paid accordingly.
We're sorry that we could not provide you with a more favourable outcome.
Regards
Annelize