CN
Colette N

1 reviews | Active since Mar 2009

25 Apr 2017, 07:54

Feedback still not acceptable

<p>I am refering to # ********** 520# logged two weeks ago to date I find the feedback on this matter is not acceptable.</p> <p> </p> <p>Yesterday I was called by Peter (thanks Peter very nice chat) however the evidence shows my doctor did not get notified of changeds till March 2017 I feel Discovery must pay these doctors accounts</p> <p> </p> <p>I have been told to complete a dispute document and the matter will be taken futher and investigated</p> <p>THIS IS NOT ACCEPTABLE</p> <p> </p> <p>My doctor is awaiting his payments outstanding and I will not pay it as this is not my fault but the medical aids</p> <p> </p> <p>If I pay this I will never get my money back from Discovery but if I dont MY DOCTOR WILL BLACK LIST ME AS A NON PAYER</p> <p> </p> <p>NOT ACCEPTABLE</p>

0
Replies (2)
Discovery Health
Discovery Health's reply25 Apr 2017, 10:43
Official

Dear coletten

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply25 Apr 2017, 11:05
Official

Dear coletten

We have sent you an email. Please check your inbox.

Regards
Discovery Health Servicing Team