FED UP

I have logged my complaint on 13 December 2021, for a chronic visit to a biokineticist, on 22 November 2021, to date this chronic claim has not been resolved.

These are the references from Discovery to my email response WRefNo#***#- -WRefNo#***#- -MailRef#***#- -MailRef#***#- last reference response This is an automated response to confirm that we have received your query. A customer relationship manager will contact you with feedback soon" still no phone call from anyone at Discovery. I got 3 different email response with the same information. Biokineticist did as per email and claim has still been rejected. To call Discovery takes nothing less than 20 minutes at a time. You speak to one consultant, you get transferred to someone else then you have to explain the entire problem again to another consultant, that is the process.

No idea what further to do.