Fed Up

<p>Why is Discovery making it so difficult to actually deal with them. You log requests and get stupid non-sensical answers then have to right nother email all becuase no one will take accountability for a problem and give you their contact details. Anything and everything takes a week to get sorted due to the to and fro'ing of emails. Please discovery fix the process or get people in the contact centre that can actually add value to a customers query.</p> <p> </p> <p>I am so tired of being told I will call you back as it seems the people are abducted by aliens as they disappear with no follow up.</p> <p> </p> <p>Why do customers have to come onto these sorts of websites and ***** and complain before Discovery actually takes them seriously.</p> <p> </p> <p>Can someone within DIscovery that understands products and services together please give me a call.</p> <p> </p> <p>thank you</p> <p> </p> <p>Warren</p> <p> </p>