GJ
Gert J

1 reviews | Active since Oct 2021

07 Oct 2021, 09:49

Father in law not getting help from Discovery

We have my father in law age 63 that is 3 weeks away from being on Discovery keycare for a year and Discovery does not what to help him with heart issues. He has bean in hospital 2 time now over the last two months. You can see him not doing well and if he had to wait for 3 more weeks to get the heart surgery he mite not make it. The doctors at the hospital has bean fitting with Discovery to get the surgery done as the can see he it not doing all that good.

From what the doctors can tell us is that he has Prinzmetal's angina this is narrowing of artery's around the heart. The issue is that Prinzmetal's angina can cause heart failure.

To see a big man like that cry of pain and not able to even stand up and walk without having to sit down every 2 steps it craze. When we took out the Discovery keycare a year ago we got told that they will help if it is an emergency but now that he has an emergency where he can die before he is on it for a year they don't what to help at all. Today they released him form hospital and told him he needs to stay in bed on oxygen, but he cannot do that he has to work and if he does not they will have nothing to live off this month.

This is a live threatening for him and we think if he has to wait the 3 weeks he will not make it even the doctors at the hospital told them he need to get the heart surgery urgent he can have a heart attach. The procedure that he need is stent to be inserted into a narrowed or blocked coronary artery to hold it open. Why can they not help him with a life threatening issue but they are happy to take his money for just about a year, and on-top of that it is the kids that is paying for it not them they don't have the money for that but we know they need it.

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Replies (3)
Discovery Health
Discovery Health's reply07 Oct 2021, 10:37
Official
Dear Gert J

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards Discovery Health Servicing Team
GJ
Gert J's update07 Oct 2021, 10:48
Reviewer Update
Hello thank you for your update, please handle this a urgente as you can I just got more information on this and he is on oxygenate and if the take him of it his oxygenate levels drops a lot and he cannot breath so I cannot think that he needs to be on oxygenate for 3 weeks and cannot work or do anything. Please please let me know if you need more info and I'll get it for you.
Discovery Health
Discovery Health's reply07 Oct 2021, 14:44
Official
Dear Gert J

We have been in touch with you to answer your comments.
   
Regards Discovery Health Servicing Team