MT
Malibuye T

1 reviews | Active since Apr 2013

11 Mar 2016, 10:36

Fast, Efficient and Communication

It is not often that medical aid claims get the quick and proper attention that they deserve. I had a pleasant experience with Lukhanyo Koliti, who after I had submitted a claim, contacted me to confirm the receipt of the claim, processed my change of banking details and then updated me throughout the process and provide me with details of when I can expect the funds paid into my account. This has to have been my most pleasant claim ever.<br> <br> Well done!

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Replies (1)
Discovery Health
Discovery Health's reply16 Mar 2016, 13:15
Official
Hello MalibuyeTom,

Thank you for your comment and for speaking to me.

We sincerely appreciate the positive feedback and thank you for taking the time to bring this to our attention.

Kind regards
Sirgree