Fantastic service

I have been a member of the Discovery medical scheme for several years and I would like to commend Discovery Health for the great service I have always received. I rank the the call centre agents as the best in South Africa. Call centres can be a nightmare but Discovery call centres are a pleasure- well trained agents, polite and always willing to help and go the extra mile. I recently had to apply for chronic medication which filled me with dread for the applications and processes but I was pleasantly surprised by how quick the process and response was and the helpful staff from the call centre to the chronic medication department. Unfortunately sometimes people can be overly critical of Discovery Health but clients should actually choose their medical plans more carefully and actually take the time to understand their coverage before ranting about the medical aid. A big Kudos to Discovery Health and their fantastic staff!