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Gerrit P

1 reviews | Active since Jul 2011

28 Nov 2022, 09:06

False Membership

Discovery Health - you need to get someone higher up to contact me on ***asap before I really start making notes here on Hello Peter. I am really tired of holding the line and talking to agents that has no authority to make any decisions. (Gerrit)

0
Replies (4)
Discovery Health
Discovery Health's reply28 Nov 2022, 10:33
Official
Dear Gerrit P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply28 Nov 2022, 14:21
Official
Dear Gerrit P 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

GP
Gerrit P's update28 Nov 2022, 16:48
Reviewer Update
Yes indeed, thank you for getting back to me. Although I still feel cheated and furious at the same time, I do understand that your policies and terms and conditions are there to cover you at all times, while we as consumer / client have to take all of the risks. Thank you kindly.
Discovery Health
Discovery Health's reply01 Dec 2022, 12:44
Official
Dear Gerrit P 

Thank you for taking time to give us your feedback. 
   
Regards 
Discovery Health Servicing Team