FALSE INFORMATION! ANGRY!! 😡😡😡

I was told repeatedly on different occasions that medicines on Schedule 0,1 and 2 and not covered by Above Threshold (ATB) BUT Schedule 3 onwards is. I went to 5 different pharmacies to ask on these visits what types of meds are Schedule 3 to use my ATB funds. It was difficult for them to say out of the blue as they needed a prescription. (S3 onwards is prescribed meds) I finally received answers from visitingy GP after a pharmacist helped me on this info and my GP said this was S3 meds. After visiting my chemist AGAIN, Discovery refused to pay in full once trying to put the meds through. I left, called Discovery and they said they only pay for certain meds. I was on the calls a day before my Christmas for 7 hours wasted, sent through proof of my screenshot chats I was told I AM COVERED FOR S3 and they too went to listen to calls tjat were recorded. Same day letting my GP open her practice for a script for me! Emails sent back and forth from Cindy, Sylvester Ramadu, Liesl Haynes to mention a few would not assist or take note and turned a blind eye on ALL the proof I was told on S3 being covered by ATB. Not once was i told certain meds are covered.. A S3 is a S3. I AM DISGUSTED WITH DISCOVERY. 10 FAMILY MEMBERS WITH YOU SINCE 2013 AND YOU'VE ONLY CAUSED ISSUES! NOW I SEE WHY YOU HAVE THE RATING YOU DO! Train your staff instead of wasting my time with different information and saying SORRY LIKE LIESL SAID THROUGHOUT A CALL. 😡😡😡😡😡