RP
Ryno P

1 reviews | Active since Dec 2018

15 Sept 2024, 12:59

False Advertising on Youtube

On Youtube they say their Discovery Smart Plan is for sports injuries - no its not. I am on that Dumb Plan, and it did not cover ONE physio session this year (which they specifically state), and neither did it cover an X-ray to my finger. And let's not talk about Chiro... When I worked for them in the early 2000's, a guy said they revolutionized Medical Aids. Sorry Discovery, but you ruined it with your Savings plans.

You are now the biggest medical SCHEME - yes, cause it is NOT an AID. You are on the JSE. And you make TONS of money from your medical aid members, but pay very little.

Let's call a spade a spade. You and most of the other medical schemes are not doing what you are supposed to. And don't try to soft soap you Vitality nonsense. Everything the "member gets", the member PAYS for at the end of the day.

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Replies (2)
Discovery Health
Discovery Health's reply16 Sept 2024, 07:35
Official
Dear Ryno P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply18 Sept 2024, 18:06
Official
Dear Ryno P

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team