False advertising from vitality

Item: Discovery Health
Rating: 1
Author: Lindi N

Discovery called me from nowhere offering a free 3 month trial on vitality. Of course I accepted and it started on the 1st of June. I checked my payslip in July and what do I see?? Vitality had deducted R465 but wait a minute. What happened to my free trial? Was this just a ploy to get me on board? Please refund me and load my free trial.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

27 Jun 2023, 07:07

Dear Lindi N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply27 Jun 2023, 07:07

Official

Dear Lindi N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

30 Jun 2023, 13:28

Dear Lindi

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team

Discovery Health's reply30 Jun 2023, 13:28

Official

Dear Lindi

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team