IN
Ian N

1 reviews | Active since Nov 2012

09 Apr 2026, 12:02

False advertising and marketing

This all began early in March when I received a notification from Discovery Health that I would receive a R 1,000 by completing 2 actions which I did. It all appeared to be allusive as each time I thought I had completed the actions I was told to complete another action. I have now had to spend almost R 1,000 of my own money and still have not received or unlocked anything from Discovery. These are my reference numbers ***, ***, ***, ***, *** ***. I was never once told I would have to pay out of my own pocket to unlock the benefit. I have to question why Discovery would want to do this to their members. I feel that given my age I have now become a liability.

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Replies (2)
Discovery Health
Discovery Health's reply09 Apr 2026, 12:26
Official
Dear Ian

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply13 Apr 2026, 19:52
Official
Dear Ian

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team