AM
Anika M

1 reviews | Active since Jul 2021

03 Nov 2021, 12:46

False advertising

I wish we had zero stars for ratings. My plan says "full hospital cover" I get to the hospital sick as ever only to find I need to pay a co payment of R405 just to go to casualty, I can't be admitted because I'm on a "1year waiting period" that time I got the medical aid certificate and it said no waiting period. Mxm

0
Replies (4)
Discovery Health
Discovery Health's reply04 Nov 2021, 07:31
Official
Dear P****lo M We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. RegardsDiscovery Health Servicing Team
Discovery Health
Discovery Health's reply04 Nov 2021, 13:19
Official
Dear P****lo M
Please check your emails for final feedback from us. Regards
Discovery Health Servicing Team

AM
Anika M's update14 Nov 2021, 10:17
Reviewer Update
I must check the final feedback that still says "you do not have a waiting period on your cover" meanwhile they looked me dead in the eye at Universitas Netcare and told me they just got off the phone with Discovery and they can't admit me because I'm on a 12month waiting period, I only joined in March. Kahleni boo,you are ******** who LEAVE information out on these plan brochures that's it, admit it. Who are you trying to fool
Discovery Health
Discovery Health's reply18 Nov 2021, 20:47
Official
Dear P****lo M
We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team