Fales Information! *****!

ok so here is my Question / Issue .... I get a mail stating that if I have enough Medical savings (R24 000) - then I can get up to 3 months( R+/- R18 000) "payment holiday" - but in actual fact #Discovery #Discoverymedicalaid #Discoverydishonest #discoveryblamesclient #NOloyalty #Discoverheartless #discoveryMoneyMonsters will take your premiums off of your medical savings! NO NO NO NO NO NO!!!!! not according to the " Manager I just spoke too! I have R24 000 in my medical savings acc - my monthly payment is R6000 - but I have only been approved for ONE month "holiday" WTH!?!?!?! I have enough medical saving but NO NO NO the accrued amount is not enough? this s NOT what your email stated!!! giving people faults hope and going back on promises is NOT ON ! I have been a client for more than 20 years! I don't have Chronic medication !! I don't go to the DR! just because I got my DRIVING GLASSES in the beginning of the year ( AS TO NOT HARM MYSELF OR OTHERS ON THE ROAD) NOW you are not willing to help???? Who taught you all math? R24 000 - R18 000 = ENOUGH TO COVER MY PAYMENT! Then the Manager (Carol) tells me - sorry for the "unclear " email - HOWEVER!!!!!!!! its always good for the member to phone in !!!! so its my fault???? So every email I get I have to double check by calling in and asking you if what you wrote is what you meant???? BS!!!! she then stated that they will not be reconsidering on a Client to Client bases!!! never missed a payment!!! I do not claim unless for a MAJOR medical case!!!! and you can not HELP me !!!! even when it will cost you ZERO CASH!!!!!