DM
Dimakatso M

1 reviews | Active since Aug 2021

15 Nov 2021, 16:19

FAILURE TO SEND MEMBERSHIP CARD

I have been waiting for my membership card for over 4 months . Whenever I call the consultant promises that it will be sent out within a week . It’s always the same story . Yes I do have the digital card on my cellphone , but it will be convenient to have the actually card for me .

0
Replies (2)
Discovery Health
Discovery Health's reply16 Nov 2021, 07:51
Official
Dear Dimakatso M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply16 Nov 2021, 11:40
Official
Dear Dimakatso M
We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team