NM
Nompumelelo M
1 reviews | Active since Feb 2014
12 Nov 2022, 06:37
Failure to refund my MSA
I’ve requested Discovery Health to refund me the balance on my MSA as I’ve switched to a plan that doesnt have an MSA, this request was sent via email on the 06.11.2022, they confirmed that the refund would take 3-5 working days to reflect in my bank account. 5 days have elapsed and the refund is yet to reflect. My medical aid number is ***
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Replies (3)
Discovery Health's replyOfficial
14 Nov 2022, 06:08Dear Nompumelelo M We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's reply14 Nov 2022, 06:08
Official
Dear Nompumelelo M We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
NM
Nompumelelo M's updateReviewer Update
14 Nov 2022, 07:53Thank you to Venoliah for taking me through the refund process and explaining it thoroughly.
NM
Nompumelelo M's update14 Nov 2022, 07:53
Reviewer Update
Thank you to Venoliah for taking me through the refund process and explaining it thoroughly.
Discovery Health's replyOfficial
14 Nov 2022, 15:17Dear Nompumelelo M
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply14 Nov 2022, 15:17
Official
Dear Nompumelelo M
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team