CW
Chris W

1 reviews | Active since May 2018

31 Jul 2019, 09:34

Failure to Communicate Outstanding Amount to Previous Customer

Failed to give proper notice on outstanding account and unable to produce an audit trail of communication, despite having listed an adverse listing against my name.

I have had no communication what so ever from Discovery since leaving their medical scheme last year. Then all of a sudden contacted by their representing attorneys for a debt that I was not aware of, or communicated to about.

Will be reporting issue to the OMBUD

0
Replies (1)
Discovery Health
Discovery Health's reply31 Jul 2019, 10:56
Official
 Dear Chris Webb 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards
 Discovery Health Servicing Team