GL
Gina L

1 reviews | Active since Mar 2015

27 Aug 2015, 10:34

FAILED PROMISES, BAD SERVICE, LIP SERVICE......

This is my third time writing on Hello Peter about this......I wrote on the 24th of June, the 14th of July and last time on the 7th of August where Danita promised to get back to me......and still NOTHING! This matter has not been settled since March despite many many many phonecalls and every time speaking to another person and explaining my story all over again - nothing has been done.<br> <br> My medical aid number :***<br> After months and months of backwards and forwardsing and empty promises of settling my claim with Dr Dewald Coolen ...it has yet to be done! All just lip service.<br> I received a phone call on the 14th of July to say that this matter had been resolved with a R8 shortfall due by me, but my Doctor's accounts department have just called me today to say that it has not.<br> AM SO SICK OF DISCOVERY HEALTH AND THERE AWFUL SERVICE AND CARE. SHOCKING !!!<br>

0
Replies (1)
Discovery Health
Discovery Health's reply27 Aug 2015, 13:19
Official
Hello Gina Lourens,

Thank you for your comment.

We are currently investigating and will be in contact to assist.

Regards
Arthi