Failed by discovery

Item: Discovery Health
Rating: 1
Author: Vuyolwethu Z

This is unacceptable that my benefits have been stopped when I need to be admitted to hospital and need my chronic medication. I’ve sent documents for the income verification to no response and they said it’s supposed to increase in April . This is wrong and what am I suppose to do now . Discovery is failing me .

Helpful (0)

Replies (4)

Discovery Health's replyOfficial

02 Mar 2026, 12:38

Dear Vuyolwethu Z

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply02 Mar 2026, 12:38

Official

Dear Vuyolwethu Z

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

02 Mar 2026, 18:27

Dear Vuyolwethu Z

We have been in contact with you.

Regards Discovery Health Servicing Team

Discovery Health's reply02 Mar 2026, 18:27

Official

Dear Vuyolwethu Z

We have been in contact with you.

Regards Discovery Health Servicing Team

Vuyolwethu Z's updateReviewer Update

02 Mar 2026, 18:31

When were you in contact with me because no one called me after I posted this . I’m the one who called in morning . Which contact are you referring to ?

Vuyolwethu Z's update02 Mar 2026, 18:31

Reviewer Update

When were you in contact with me because no one called me after I posted this . I’m the one who called in morning . Which contact are you referring to ?

Discovery Health's replyOfficial

17 Mar 2026, 14:54

Dear Vuyolwethu Z

We have been in contact with you.

Regards Discovery Health Servicing Team

Discovery Health's reply17 Mar 2026, 14:54

Official

Dear Vuyolwethu Z

We have been in contact with you.

Regards Discovery Health Servicing Team