Extremely poor service

Item: Discovery Health
Rating: 1
Author: lereng M

I filled in forms and emailed discovery to add my husband to my medical aid on the 30th of July 2019 and received an email that my request has been received (***). Till today i have not received any feedback from them. It’s been two months and I don’t know what to do because they just ignored my request. This is unacceptable!!!!

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

09 Oct 2019, 09:22

Dear lereng

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply09 Oct 2019, 09:22

Official

Dear lereng

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

10 Oct 2019, 12:29

Dear lereng

We have been in touch with you to answer your comments..

Regards
Discovery Health Servicing Team

Discovery Health's reply10 Oct 2019, 12:29

Official

Dear lereng

We have been in touch with you to answer your comments..

Regards
Discovery Health Servicing Team