Extremely poor service

Item: Discovery Health
Rating: 1
Author: Sbonokuhle M

I am extremely disappointed in the service I got from Discovery today, I asked them for a simple thing such as a MTC which is a finger click away if sent via email but I have to wait 9hrs for an email. What if it was an emergency I would dead by now extremely gutted.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

20 Sept 2021, 08:18

Dear Sbonokuhle M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply20 Sept 2021, 08:18

Official

Dear Sbonokuhle M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

22 Sept 2021, 12:39

Dear Sbonokuhle M

Please check your emails for feedback from us.

Regards

Discovery Health Servicing Team

Discovery Health's reply22 Sept 2021, 12:39

Official

Dear Sbonokuhle M

Please check your emails for feedback from us.

Regards

Discovery Health Servicing Team