Extremely Poor Feedback and Service

Item: Discovery Health
Rating: 1
Author: Roderick K

I have been waiting for months for discovery to refend me around R495 or so and every time they say tell my broker they are working on it or it will take 5 days etc. Still no payment and they are the ones that made a mistake.

Helpful (0)

Replies (4)

Discovery Health's replyOfficial

02 Oct 2023, 09:28

Dear Roderick K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply02 Oct 2023, 09:28

Official

Dear Roderick K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

05 Oct 2023, 12:42

Dear Roderick K

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply05 Oct 2023, 12:42

Official

Dear Roderick K

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Roderick K's updateReviewer Update

05 Oct 2023, 15:43

Yes and I am still waiting for more feedback as to when the money will be paid.

Roderick K's update05 Oct 2023, 15:43

Reviewer Update

Yes and I am still waiting for more feedback as to when the money will be paid.

Discovery Health's replyOfficial

13 Oct 2023, 12:59

Dear Roderick K

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply13 Oct 2023, 12:59

Official

Dear Roderick K

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team