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Selvie N
1 reviews | Active since Mar 2022
01 Mar 2022, 20:36
Extremely frustrating
Very poor experience. I'm trying to make my mum the primary member and remove myself as I moved to another employer. I sent in all docs. Now they want an email from my old email address yet I changed my email address last month. My mum is now not covered my them.
Helpful (0)
Replies (4)0
Replies (4)
Discovery Health's replyOfficial
02 Mar 2022, 07:44Dear Selvie N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply02 Mar 2022, 07:44
Official
Dear Selvie N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
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Selvie N's updateReviewer Update
02 Mar 2022, 11:55Still no assistance from you. This is urgent
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Selvie N's update02 Mar 2022, 11:55
Reviewer Update
Still no assistance from you. This is urgent
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Selvie N's updateReviewer Update
02 Mar 2022, 19:48Anita called me and was such a big help. She sorted out everything and gave me peace of mind. She really went the extra mile. Thank you
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Selvie N's update02 Mar 2022, 19:48
Reviewer Update
Anita called me and was such a big help. She sorted out everything and gave me peace of mind. She really went the extra mile. Thank you
Discovery Health's replyOfficial
03 Mar 2022, 16:52Dear Selvie N
Please check your emails for feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health's reply03 Mar 2022, 16:52
Official
Dear Selvie N
Please check your emails for feedback from us.
Regards
Discovery Health Servicing Team