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jenifaer A

1 reviews | Active since Mar 2016

23 Jan 2024, 14:48

Extremely FRUSTRATED

Been trying to get thru to oncology for the past 5 hrs ! 15 to 20min holding time, 5 separate calls, only to be cut off ! WHAT IS GOING ON??? IF IT WASNT URGENT, I WOULD NOT BE TRYING SO DESPERATELY TO GET AHOLD OF U

0
Replies (2)
Discovery Health
Discovery Health's reply24 Jan 2024, 06:51
Official
Dear Jenifaer A

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply29 Jan 2024, 23:24
Official
Dear Jenifaer A

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team