AG
AMELDA G

1 reviews | Active since Nov 2012

29 Aug 2022, 13:00

EXTREMELY DISSAPPOINTED

I'VE HAD DIABETES FOR A FEW YEARS. NOW MY ENDOCRONOLOGIST CHANGED MY MEDICATION, BUT DISCOVERY IS MORE CLEVER THAN A MEDICAL PROFESSOR, AS THEY DECIDED TO DECLINE MY MEDICATION ON CHRONIC BENEFIT. WHO DECIDES TO APPROVE OR DECLINE? ACTUAL DOCTORS? WILL A DR REALLY PRESCRIBE THE MEDS IF I DONT NEED IT?? I DONT THINK SO!!NOW WE MUST APPEAL AND HOPE FOR THE BEST. I PAY FOR THIS, REGARDLESS. I PAY MY MEMBERSHIP. NOW I MUST PAY FROM MY DAILY BENEFIT OR FROM MY POCKET. THEY ARE NOT DOING ME A FAVOUR BY APPROVING MY MEDS. I GUESS, ITS JUST BUSINESS. THEY JUST CARE ABOUT THE MONEY, NOT THE ACTUAL MEMBERS. AND ITS GETTING WORSE BY THE DAY. USING WRONG CODES. THEN TO RECTIFY THIS. NO REALLY, ITS NOT EVEN FUNNY ANYMORE

0
Replies (2)
Discovery Health
Discovery Health's reply29 Aug 2022, 14:06
Official
Dear Amelda G

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply30 Aug 2022, 07:55
Official
Dear Amelda G

We have been in contact with you.

Regards 
Discovery Health Servicing Team