Extremely disappointed in Discovery

I joined Discovery in September moving from Medihelp so my starting date would have been the 1st of October but Medihelp informed me that I was still liable for October. I am unable to pay two medical aids the same time so I asked if Discovery can please move my entry date to the 1st of November. I budgeted for R2900 and they then debited double the amount in November which did not go through because I did not budget for that amount. They then suspended my medical aid and it was impossible to get hold of anyone as none of the emails provided online, work. And getting through to a consultant proves hard every time. I then asked if they can move the entry date to 1st December and I paid the amount on 10 December after speaking to a consultant. Then on the 3rd or January they decided to debit R6200 from my account yet again. I then phones and asked if they can please payback the amount and they informed me they can only pay it back a week later. I have things to pay so I need my money. I informed the consultant that I will be going to FNB to reverse the transaction and they did so and the amount was paid into my account by FNB immediately, whereby I paid the amount of R3100 into Discovery’s account while I was still at the bank. I just got a notification that my benefits have been stopped yet again. I was also sick in December and was informed that discovery will not pay anything because I’m on a 3 month probation because all of these problems that have