Extremely bad service

Item: Discovery Health
Rating: 1
Author: Miss M

Struggled to get my chronic meds from Discovery. Uploaded my script 3 times without any acknowledgement that it was received. chatted to them online and was promised that someone would call me within 24hrs. It's been over a month and no one has called.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

18 Mar 2024, 07:15

Dear Miss M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply18 Mar 2024, 07:15

Official

Dear Miss M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

27 Mar 2024, 11:53

Dear Miss M

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team

Discovery Health's reply27 Mar 2024, 11:53

Official

Dear Miss M

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team