Extremely Bad Service

<p>I left Dicovery Health in June 2016 to join another medical aid. I had over R3500 in my MSA which was either going to be transfered to my new medical aid or paid directly into my account. Towards the end of November I called the call centre and was told that the money was paid into my account on 17 November. I checked my account and the money was not there. I called again and was told a different story, this time they said the money was paid to my new medical aid. I called my new medical aid and the money was not received.</p> <p>I have called the call centre over 7 times wasting about 25 minutes per call but my problem has not been resolved. I get different story everytime I call about this problem. I also went to a walk-in centre to ask for a proof of transfer and they were also as useless and clueless as their call centre agents. What is even more frustrating is that they all promise to call me back or send me prrof of transfer but over 3 months later I am still waiting. Pathetic service from clueless and *********** people.</p>