JM
John M

1 reviews | Active since Jul 2016

28 Dec 2022, 14:17

Exhausted MSA - Insurance Not Covered for Consultation.

Good day,

I have been an active member since 2003.. Whenever my MSA was exhausted, the insurance catered for the consultation costs. This was always activated for this purposes. Is there an issue with this facility or how best is this resolved? Please assist urgently.

0
Replies (2)
Discovery Health
Discovery Health's reply29 Dec 2022, 07:27
Official
Dear John M
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply29 Dec 2022, 14:15
Official
Dear John M
 
Please check your emails for feedback from us.
 
Regards
Discovery Health Servicing Team