1 reviews | Active since Jul 2011
EXECUTIVE PLAN RIPOFF ! ! !
<p>COULDN'T UNDERSTAND WHY DISCOVERY PAID OUT ONLY ONE QUARTER OF WHAT MY DENTIST BILL ACTUALLY WAS. I AM ON THE EXECUTIVE PLAN FOR G-D'S SAKE.</p> <p>SO I PHONED IN TO QUERY.</p> <p>I WAS TOLD IT WAS BECAUSE THE DENTIST WAS NOT ON THE DISCOVERY NETWORK.</p> <p>SO I ASKED FOR A LIST OF DENTISTS THAT ARE ON THE NETWORK SO I COULD CHANGE DENTISTS.</p> <p>I WAS THEN SENT A 6 PAGE LIST OF DENTISTS IN JOHANNESBURG BUT NOT ONE OF THEM WAS ON THE NETWORK.</p> <p>SO I ASKED WHY NOT.</p> <p>I WAS THEN TOLD THAT THERE WAS NOT ONE SINGLE DENTIST ON THE DISCOVERY NETWORK IN THE WHOLE OF SOUTH AFRICA. DISCOVERY DOES NOT HAVE AN "ARRANGEMENT" WITH ANY SINGLE DENTIST IN THE ENTIRE COUNTRY OF SOUTH AFRICA.</p> <p>WOW ------ DISCOVERY WHAT IS UP HERE ?</p> <p>MY REF NO GIVEN WAS ********** 076.</p> <p>AND IF I DO NOT GET RESOLUTION ABOUT REF NO ********** 753 SOON, WHICH SHOULD HAVE BEEN RESOLVED MONTHS AGO, I WILL PUT THAT COMPLAINT ON HELLO PETER TOO. WHY IS DISCOVERY BEING SO SLACK ?</p>
Good day Linda
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We have referred your query to the Discovery Health escalations team to contact you.
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Vitality Team
Best regards,
Good day Linda
Thank you for contacting us.
We have referred your query to the Discovery Health escalations team to contact you.
Kind regards
Vitality Team
Best regards,
