EXECUTIVE PLAN CLAIM R816.00 REFUNDED R278.60. TERRIBLE REFUND ON EXEC PLAN.

Item: Discovery Health
Rating: 1
Author: Linda N

I WENT TO MY DENTIST WHO CHARGED ME R816.00

I AM ON THE HIGHEST PLAN AT DISCOVERY - EXECUTIVE PLAN !!!

THEY REFUNDED ME R278.60

I AM ON THE TOP PLAN AT DISCOVERY - YET THEY ARE REPAYING ME A PITTANCE.

ALSO THEY DO NOT SEND ME EMAILS NOTIFYING ME AS THEY PROBABLY HOPE I WON'T NOTICE. THEY ARE SUPPOSED TO SEND ME EMAILS FOR ALL CLAIMS AND THEY JUST PICK AND CHOOSE WHICH CLAIMS TO EMAIL TO ME.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

18 Jun 2018, 10:47

Dear Service007

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply18 Jun 2018, 10:47

Official

Dear Service007

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

20 Jun 2018, 16:01

Dear Service007

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply20 Jun 2018, 16:01

Official

Dear Service007

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team