Exclusion period due to *********** staff

My Wife submitted an application to join your medical aid and Eunice says that we have had a gap in medical aid for over 3 months, My wife has sent her documents from Momentum stating that it is less than 3 months due to a mess up on their side they cancelled our medical aid, I want to know why your staff cannot read documents sent to them, this is unacceptable, we wanted to move to Discovery because we thought you were better, but this just proves the opposite.<br> <br> Please Get hold of me ASAP, reference is ***